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MailBoxValidator™ Knowledgebase


credit card fraud prevention What is the MailBoxValidator web service?
credit card fraud prevention Why should I use the MailBoxValidator web service?
credit card fraud prevention Do you actually send an email to our customer during the checking?
credit card fraud prevention Do you support query in bulk?
credit card fraud prevention Can I test the demo version for free?
credit card fraud prevention Can I evaluate a MailBoxValidator web service prior to purchasing?
credit card fraud prevention If I am using a free license, can I receive technical support / help?
credit card fraud prevention Why should I upgrade from the free licence version to the full version?
credit card fraud prevention What happens if I use up all of the credits allowed under my subscription plan?
credit card fraud prevention How to subscribe for the MailBoxValidator web service?
credit card fraud prevention How to integrate the MailBoxValidator web service?
credit card fraud prevention I am behind a proxy. How can I connect to your web service?
   
Q: What is the MailBoxValidator web service?
A:
MailBoxValidator web service is a hosted, secure and automated XML based solution that helps you to reduce the number of undelivered mails and keep close contacts with your customer through emails. By using this web service, you are able to check its validity through syntax, DNS domain and SMTP checking.
   
 
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Q: Why should I use the MailBoxValidator web service?
A:
MailBoxValidator web service allows you to check email address validity to reduce the number of undelivered mails. Moreover, MailBoxValidator web service is integrated via an XML-based web services interface to any product or platform. Sample codes are provided in various progamming languages to ease integration. It also provides multiple subscription levels with different prices based on your business needs.
   
 
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Q: Do you actually send an email to our customer during the checking?
A:
No, we are not going to send email to the email address you entered as input. We just test the connection with the SMTP server.
   
 
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Q: Do you support query in bulk?
A:
We regret that we do not provide this service at the moment.
   
 
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Q: Can I test the demo version for free? 
A:
Absolutely yes! We provide live demo for the MailBoxValidator web service and you can try it at : http://www.fraudlabs.com/demomailboxvalidator.aspx. Just follow some simple instructions and you are on the right track to experience our service immediately!
   
 
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Q: Can I evaluate a MailBoxValidator web service prior to purchasing?
A:
Yes, of course. MailBoxValidator web service is free for free license users, this free license provides 90 credits per month and there is NO exact expiry date for your free license account. We strongly encourage developers to try our web service prior to purchasing in order to ensure that they will fill your needs 100%.

To register one, please visit: MailBoxValidator Free License
 
 
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Q: If I am using a free license, can I receive technical support / help?
A:
Yes! Our support teams will be glad to assist you. We will ensure that there are no bad surprises after the point of purchase. Our highly trained development staff will provide online support. We will always provide timely, helpful assistance when you have purchased or evaluated our product.
   
 
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Q: Why should I upgrade from the free license version to the full version?
A:
All subscribers will get extra query credits per month based on their subscription packages. Furthermore, we provide 24-hour email support for all premium subscribers.
   
 
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Q: What happens if I use up all of the credits allowed under my subscription plan?
A:
If you have used up all of the credits allowed under your subscription plan within a month while your license license key is still valid, you will continue to receive the new credits as per stated in your subscription plan for the following month. You have another option which is, you may like to upgrade your current subscription to another premium subscription plan in order to enjoy more credits per month.

If you wish to add more credits just for the current month, you may like to go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME top up and your subscription package will remain unchanged. Please feel free to email sales@fraudlabs.com for more information.
   
 
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Q: How to subscribe for the MailBoxValidator web service?
A:
You can order the MailBoxValidator web service through our online purchase system. Click on the subscription button (If you are a registered user, please login before proceeding to subscription area). If you are a first time user, you are required to fill in your details for registration purposes. The next step is to key in your payment information and click on the submit button to complete the subscription. As soon as you have clicked on the submit button, the system will send a license key to your inbox. The final step is to check your email account and integrate the license key.
   
 
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Q: How to integrate the MailBoxValidator web service?
A:
Please see our sample codes for more information.
   
 
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Q: I am behind a proxy. How can I connect to your web service?
A: Yes, you will have to do some settings before you can connect to our web service. Please see here for more information
 
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